Everything you need to know about the product and billing.
In the event you forget a password for your computer, email, or social media accounts, you can reset your password directly through the system or application you’re using. In most cases, you can reset your password by answering a series of security questions or by requesting an email that contains a password reset link.
To change your password if you’re already logged in:
Click account in the top right of Facebook.
Select Settings and privacy, then click Settings.
Click Security and login.
Click Edit next to Change password.
Enter your current password and new password.
Click Save Changes.
You can cancel your account at any time during your paid subscription.
Trial users don’t need to do anything! You can continue to use your account until the end of the trial. After that, as long as you don’t upgrade, your account will be closed.
If you want to stop your trial early, follow the steps below for paying users.
As a reminder, no credit card information was taken when you signed up for the free trial.
Depending on the delivery option you selected at checkout, we’ll email you a tracking link after your order has been shipped.
Follow this link to check the status of your order.Â
Still if you can’t understand how to track your order, contact our team and they will guide you through the process.
Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it. As long as your order hasn’t processed or shipped, you can make changes to it.
You’ll first want to pull up your order. If you placed your order while logged in to your account, login and choose Your Account from the drop-down menu under your username. On your Account page, select Orders from the left-hand side, and find the order you’d like to update from your Order History.
Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. If your order is canceled, you won’t be charged. Find more information about auth holds.
The most common reasons an order might be canceled are:
We will send you an email if any part of your order is canceled or if we need more information to process your order.
In case of not receiving your full order, Please follow these steps:
We’re here to help! If you experience any issues with your order (e.g., incorrect item, damaged product, or missing items), please follow these steps:
We strive to make things right and ensure your satisfaction with Vesture Gear!
After submitting your return, please allow at least 2-3 weeks of processing time before checking your refund status.
If you’re not satisfied with your purchase, you can return your order by following these steps:
If you have any questions or need further assistance, don’t hesitate to contact our support team!
If you need to return an item, follow these simple steps to get a return label:
If you face any issues or need assistance, feel free to reach out to our team. Please note that return shipping costs and policies may vary depending on the reason for the return.
At this time, we can’t change your delivery address once the order has been processed. If your order hasn’t been processed yet, you can file a cancellation request. Then, you can place a new order with the correct address.
If your order hasn’t arrived by the expected delivery date, you can check the website to see the current status of your order here.
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Please note: The expected shipping times for orders within Lahore takes 2-3 working days whereas, for other cities it is 3-5 working days.
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If you’ve ordered during one of our sales it gets pretty busy, so your delivery might take a little longer to get to you.
Vesture Gear is not responsible for delays caused by protests, natural events, or other unforeseen circumstances.
Payment Options:
At Vesture Gear, we value your feedback to continuously improve our services. After receiving your order, you can leave a rating and review on feedback page based on your shopping experience. This helps us better serve you and future customers!